7ez77 Privacy Policy — How We Handle Your Personal Data

This Privacy Policy ("Policy") describes how 7ez77 ("Platform", "we", "us", "our") collects, uses, stores, discloses, and protects the personal data of individuals ("User", "you", "your") who visit, register on, or interact with the 7ez77 website located at https://7ez77.io and its associated services (collectively, the "Service").

7ez77 acts as the data controller in respect of all personal data processed in connection with the operation of the Service. As data controller, 7ez77 determines the purposes and means by which your personal data is processed and is responsible for ensuring that processing is carried out lawfully and in accordance with this Policy.

This Policy should be read together with the 7ez77 Terms & Conditions, which set out the contractual framework governing your use of the Service. By registering an account or using the Service, you confirm that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein.

Depending on how you use the 7ez77 Service, we may collect and process the following categories of personal data:

We do not knowingly collect special categories of sensitive personal data (such as health data, racial or ethnic origin, religious beliefs, or biometric data used for identification purposes) except where strictly required by applicable law in connection with responsible gaming or regulatory obligations, and only with your explicit consent where required.

7ez77 collects personal data through the following channels:

• Direct submission by you: Data you provide when completing the registration form, submitting identity verification documents, making a deposit or withdrawal request, contacting customer support, or updating your account profile.
• Automated technical collection: Data collected automatically as you navigate the 7ez77 website, including IP address, browser metadata, device identifiers, session data, and clickstream information through server logs and analytics tools.
• Cookies and similar technologies: Data collected via cookies, web beacons, pixel tags, and similar tracking technologies placed on your device when you visit the 7ez77 website. See Section 6 for full details on our cookie practices.
• Payment processors: Transaction confirmation data, wallet verification signals, and fraud screening outputs received from bKash, Nagad, Rocket, Upay, and partner banks as part of deposit and withdrawal processing.
• Game providers and suppliers: Game outcome data, bet records, and session logs generated by third-party game studios (e.g., Pragmatic Play, Evolution Gaming, Spribe, Ezugi) integrated into the 7ez77 platform.
• Fraud and security partners: Risk scoring, device fingerprinting data, and sanctions screening results provided by contracted third-party fraud prevention and compliance services.

7ez77 processes your personal data only where it has a lawful basis to do so. The following table outlines the primary purposes of processing and the corresponding legal basis for each:

7ez77 does not sell, rent, or trade your personal data. We share personal data with third parties only where it is necessary for the delivery of the Service, required by law, or otherwise in accordance with this Policy. The categories of third parties with whom data may be shared are as follows:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank receive the minimum personal and financial data required to process your deposit and withdrawal transactions. These providers process data in accordance with their own privacy policies and applicable financial services regulations.
• Game content providers: Third-party game studios such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and NetEnt receive session identifiers and bet data necessary to operate their games within the 7ez77 platform. These providers are bound by data processing agreements that restrict the use of data to game delivery purposes only.
• Identity verification and KYC providers: Contracted identity verification partners receive copies of identification documents and related personal data for the purpose of completing the KYC process on 7ez77's behalf. These partners are bound by strict confidentiality and data security obligations.
• Fraud prevention and risk management services: Anti-fraud, device fingerprinting, and sanctions screening providers receive technical and identity data for the purpose of detecting and preventing fraudulent activity on the platform.
• Cloud hosting and infrastructure providers: 7ez77 uses contracted cloud hosting and server infrastructure providers to store and process data on our behalf. These providers act as data processors under binding contractual terms and do not use your data for their own purposes.
• Legal and regulatory authorities: 7ez77 may disclose personal data to law enforcement agencies, regulatory bodies, courts, or other competent authorities where required to do so by applicable law, a valid court order, or in connection with a lawful investigation. Such disclosures are made without prior notice to the user where legally required.
• Business transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of 7ez77's business, personal data held by the platform may be transferred to the relevant acquiring or successor entity as part of that transaction. Users will be notified of any such transfer and the applicable privacy terms in advance where possible.

All third-party service providers who process personal data on 7ez77's behalf are required to maintain appropriate technical and organisational security measures and to process data only in accordance with 7ez77's documented instructions.

7ez77 uses cookies and similar tracking technologies on the platform website. Cookies are small text files placed on your device when you visit a website. They serve a range of functions that help us operate the Service effectively and improve your experience as a player.

The categories of cookies we use are described below:

• Strictly Necessary Cookies: These cookies are essential for the website to function and cannot be disabled. They are used to maintain your login session following a 7ez77 Login, to remember your preferences within a session, and to ensure the security of your account during use. No consent is required for strictly necessary cookies.
• Functional Cookies: These cookies enable the platform to remember choices you have made — such as your preferred currency display or language — and to provide personalised features. Disabling these cookies may affect the functionality of certain platform features.
• Analytics Cookies: We use aggregated analytics tools to understand how users navigate the website, which pages are most visited, and where technical errors occur. This data is used in anonymised or pseudonymised form and helps us improve the platform's performance and user experience.
• Marketing Cookies: Where you have provided consent, marketing cookies may be used to track your interactions with promotional content and to serve relevant promotional messaging across the 7ez77 platform. These cookies do not share data with external advertising networks.

You can manage or disable cookies through your browser settings. Please note that disabling strictly necessary cookies will affect your ability to use core platform functions, including the 7ez77 Login process. Instructions for managing cookies are available in the help documentation of all major browsers.

7ez77 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, in accordance with applicable anti-money laundering record-keeping requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, in line with standard financial record-keeping obligations.
• KYC verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant verification process, whichever is later.
• Customer support communications: Retained for two (2) years following the close of each support interaction, or longer where a dispute or legal matter remains ongoing.
• Technical and session data (logs): Typically retained for twelve (12) months unless required for longer periods in connection with a security investigation or legal matter.
• Marketing preference data: Retained while your account remains active. Following account closure or withdrawal of consent, marketing data is suppressed within thirty (30) days.

When personal data is no longer required and no legal obligation mandates its continued retention, it is securely deleted or anonymised in a manner that prevents re-identification.

7ez77 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and 7ez77's servers.
• Encryption at rest for sensitive personal and financial data stored in our database infrastructure.
• Role-based access controls ensuring that personal data is accessible only to authorised staff who require it to perform their specific job functions.
• Multi-factor authentication requirements for administrative access to systems holding personal data.
• Regular security assessments, penetration testing, and vulnerability scanning of the platform infrastructure.
• Incident response procedures designed to detect, contain, and assess the impact of any data security breach promptly.
• Staff training and internal data protection policies governing the handling of personal data by employees and contractors.

Despite these measures, no internet-based platform can guarantee absolute security. You play an important role in protecting your own data by maintaining the confidentiality of your 7ez77 Login credentials and by notifying us promptly if you suspect any unauthorised access to your account. 7ez77 will never ask for your password via email, live chat, or any other channel.

As a data subject whose personal data is processed by 7ez77, you hold the following rights. These rights are not absolute and are subject to applicable legal limitations, but 7ez77 will handle all requests with fairness and transparency:

• Right of Access: You may request confirmation of whether 7ez77 processes personal data about you, and if so, a copy of that data along with information on the purposes, categories, and recipients of processing.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you. Some corrections can be made directly through your account profile; others require verification by our support team.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right does not apply where retention is required by law or for the establishment, exercise, or defence of legal claims.
• Right to Restriction of Processing: You may request that we limit processing of your personal data in certain circumstances, such as where you contest the accuracy of the data, object to processing on legitimate interests grounds, or where processing is unlawful but you prefer restriction to deletion.
• Right to Data Portability: Where processing is based on your consent or a contract, you may request a copy of your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON) suitable for transfer to another controller.
• Right to Object: You may object at any time to processing of your personal data for direct marketing purposes. You may also object to processing carried out on the basis of legitimate interests, and 7ez77 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based solely on your consent, you may withdraw that consent at any time by contacting our support team or adjusting your account preferences. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of the rights listed above, please contact the 7ez77 support team via live chat or by email at support@7ez77.io. We will respond to all verified data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case we will notify you of the extension and the reason for it within the initial thirty-day period.

To protect the security of your account, all data subject requests must be verified before they are actioned. We may ask you to provide proof of identity before disclosing, correcting, or deleting any personal data. This verification step is a security measure and does not constitute an obstacle to exercising your rights.

7ez77 may send you promotional and marketing communications — including bonus offers, deposit match promotions, free spin notifications, seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, or Pohela Boishakh, and platform news — where you have provided your explicit consent to receive such communications at the time of registration or through your account settings.

You may opt out of marketing communications at any time using any of the following methods:

• Clicking the "Unsubscribe" link included at the bottom of every marketing email sent by 7ez77.
• Updating your communication preferences through the notification settings section of your 7ez77 account.
• Contacting the 7ez77 support team via live chat and requesting removal from all marketing lists.
• Sending a written opt-out request to support@7ez77.io from the email address registered on your account.

Opt-out requests will be processed within ten (10) business days. Please note that opting out of marketing communications does not affect the delivery of transactional messages, which include account verification emails, deposit and withdrawal confirmations, security alerts, and other service-related notifications that are necessary for the operation of your account.

The 7ez77 platform is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or store personal data relating to individuals under the age of 21. Access to the Service by persons under 21 years of age is prohibited under the 7ez77 Terms & Conditions and this Privacy Policy.

All new registrations on the 7ez77 platform are subject to an age verification process as part of the KYC procedure. If 7ez77 becomes aware or has reasonable grounds to suspect that personal data has been collected from a person under the age of 21, the following steps will be taken immediately:

• The relevant account will be suspended pending further investigation.
• Any funds deposited by the underage user will be returned to the source payment method, net of any winnings derived from play during the period of access, which will be forfeited in accordance with the Terms & Conditions.
• All personal data associated with the underage account will be securely deleted from active systems as soon as the investigation is complete and any legal retention requirements have been assessed.

7ez77 operates as a digital platform serving players primarily located in Bangladesh. In the course of delivering the Service, your personal data may be transferred to and processed in countries outside Bangladesh, including countries where certain third-party service providers — such as cloud hosting infrastructure providers, game content suppliers, and fraud prevention partners — maintain their operations.

Where such international transfers occur, 7ez77 ensures that appropriate safeguards are in place to protect your personal data, including:

• Contractual data processing agreements incorporating standard data protection clauses that require the recipient to maintain data security standards equivalent to those applied by 7ez77.
• Transfers to recipients in countries that are recognised as providing an adequate level of data protection through applicable adequacy assessments or frameworks.
• Technical security measures — including encryption of data in transit and at rest — applied regardless of the jurisdiction in which processing takes place.

By using the 7ez77 Service and providing your personal data, you acknowledge that your data may be transferred internationally in accordance with the safeguards described in this section. If you have questions about specific international transfer arrangements involving your data, you may contact our support team for further information.

7ez77 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, platform features, or regulatory requirements. All revisions will be published on this page at https://7ez77.io/privacy-policy and will take effect from the date indicated at the top of the updated Policy.

Where changes are material — meaning they significantly affect your rights or the way in which your data is processed — 7ez77 will provide advance notice through one or more of the following channels:

• A prominent notice displayed on the 7ez77 website or within the platform following your 7ez77 Login.
• An email notification sent to the address registered on your account, providing a summary of the key changes and a link to the revised Policy.
• An in-platform notification or alert within your account dashboard.

Your continued use of the 7ez77 Service following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should cease using the Service and may request account closure by contacting our support team. We recommend that you review this page periodically to stay informed of how 7ez77 handles your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy, or if you wish to exercise any of the data subject rights described in Section 9, please contact the 7ez77 data team using the following details:

• Email: support@7ez77.io — please use the subject line "Privacy Request" or "Data Subject Request" to ensure your message reaches the appropriate team.
• Live Chat: Available 24/7 within the platform following your 7ez77 Login. For data subject requests, our support agents will escalate your request to the appropriate internal team.
• Response Time: We aim to acknowledge all privacy-related enquiries within five (5) business days and to provide a substantive response within thirty (30) days of receiving a verified request.
• Verification Requirement: To protect your data, all requests to access, correct, delete, or export personal data must be accompanied by sufficient information to verify your identity. We may request a copy of your registered email address, account username, and a form of identification before actioning a request.

This Privacy Policy was last reviewed and updated on 1 January 2026. The most current version is always available at https://7ez77.io/privacy-policy. Players are encouraged to review this page periodically. Continued use of the 7ez77 platform following any update to this Policy constitutes acceptance of the revised terms.